Shipping policy

Shipping Policy

We ship all orders from Hong Kong to the United States.

Shipping Times:
- Standard products: 7-10 business days
- Custom/personalized products: Approximately 3 weeks (including production time)

Please note that shipping times are estimates and may vary due to customs processing or other factors beyond our control.

Free Shipping:
We offer FREE SHIPPING on all orders to the United States.

Order Tracking:
Once your order ships, you will receive a tracking number via email so you can monitor your package's delivery progress.

Shipping Address:
Please double-check your shipping address before completing your order. We are not responsible for lost or delayed packages due to incorrect addresses provided by customers.

For any shipping inquiries, please contact us at hello@ducatcase.com .